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NR Sales US Mailbox Service Agreement

This Mailbox Service Agreement ("Agreement") is entered into by and between NR Sales and Services Inc. (hereinafter referred to as the "Company") and the subscribing individual or organization (hereinafter referred to as the "Lessee"). By completing the application process and utilizing the services, the Lessee agrees to be legally bound by these terms, conditions, operating rules, and any subsequent amendments published by the Company.

1. Description of Service & Account Security

  • Granted Use: Upon successful registration and approval, the Company grants the Lessee a physical shipping address in Fort Lauderdale, Florida, USA for the exclusive purpose of receiving packages.
  • Age Restriction: The Lessee must be at least 18 years of age at the time of application.
  • No Third-Party Use: The Lessee shall not allow, instruct, inform, or permit any third party to utilize the provided US postal address without the prior express written consent of the Company.
  • Permitted Use Only: The physical address provided is strictly for the receipt of packages and cargo. It may not be used for any other purpose.

2. Invoicing, Advance Payment, and Warehouse Storage Limits

  • System Entry: All received packages will be logged into the Company’s Cargo System as quickly as possible. Electronic invoices will be sent directly to the Lessee via email.
  • Payment in Advance: All invoiced charges must be paid in full in advance before any packages are shipped from the Company’s Fort Lauderdale, Florida warehouse or delivered to the Lessee.
  • 30-Day Storage & Disposal Rule: If the Lessee fails to pay an invoice by the due date, packages will be held at the Florida warehouse for a maximum of thirty (30) days.
  • ⚠️ CRITICAL: Any package held past thirty (30) days for which fees have not been paid will be disposed of or confiscated at the Company’s sole discretion to recover costs.
  • Contact Accuracy: It is the sole responsibility of the Lessee to maintain accurate, up-to-date email and contact information with the Company to avoid communication and delivery delays.

3. Shipping Rates & Weight Calculations

  • Standard Freight Rate: The Lessee agrees to pay a base rate of EC $9.00 per pound (lb) for standard shipments.
  • Weight Types: Billable weight is calculated based on actual weight for air shipments and volume (dimensional) weight for sea shipments.
  • Unsolicited or Damaged Cargo: The Lessee is financially responsible for all charges associated with any package received under their account, even if the package was unsolicited, arrived damaged, or contains items different from what the Lessee ordered. The Lessee is also responsible for all costs if a package must be returned to the sender.

4. Mandatory Insurance & Liability Limitations

To safeguard cargo, a mandatory insurance fee is assessed individually per package based on the declared value of the items:

Item Value Range (EC$)

Mandatory Insurance Fee (EC$)

EC $0.00 to EC $270.00

$4.00

EC $271.00 to EC $540.00

$8.00

EC $541.00 to EC $810.00

$12.00

EC $811.00 to EC $1,080.00

$16.00

EC $1,081.00 to EC $1,350.00

$20.00

EC $1,351.00 to EC $1,620.00

$24.00

For items valued above EC $1,620.00, please contact the Company directly for extended coverage options.


Liability Restrictions:

  • Maximum Liability Cap: In consideration of international shipping charges, the maximum liability of the Company for any lost or damaged shipment is strictly limited to EC $100.00.
  • Pre-existing Damage: The Company may note or refuse packages that arrive at the US warehouse opened or visibly damaged. The Lessee agrees to hold the Company harmless for any loss or damage relating to items received in poor condition or packages the Company reasonably chose to refuse from the courier.

5. Customs, Duties, and Compliance

  • Inspection Rights: All packages are subject to inspection. The Company and government authorities reserve the right to open and inspect any package at any time without prior notice to the Lessee to ensure compliance with U.S. Export laws and St. Kitts and Nevis regulations.
  • Customs Fees: The Lessee is solely responsible for all duties, environmental levies, taxes, and fees charged by Customs. The Company is not responsible for parcels or contents confiscated or delayed by customs authorities.
  • No Cash Advances: The Company is under no obligation to advance customs duties or clearance fees on behalf of the Lessee and may demand certified funds or cash before processing a customs entry.

6. Prohibited Items & Hazardous Materials

  • Prohibited Items: The shipping address must not be used for items of unusual intrinsic value (including cash, jewelry, negotiable securities, furs) or any illegal, fraudulent, or controlled substances (drugs, explosives).
  • Hazardous Materials (Hazmat): Items flagged by air carriers as "hazardous materials" or "dangerous goods" will not be shipped unless requested in writing by the Lessee. Special documentation and handling fees apply to Hazmat cargo, and pricing will not be bound by standard weight rates.
  • Fines and Penalties: The Lessee is fully responsible for paying or reimbursing the Company for any fines, legal penalties, or storage fees imposed due to the contents of the Lessee's packages.

7. Liabilities Not Assumed & Warranties

  • No Consequential Damages: The Company shall not be liable for delivery delays or damages of any kind (direct, indirect, incidental, special, or consequential), including loss of income, even if the delay or transport error is the fault of the Company.
  • Force Majeure: The Company is not liable for loss, damage, or delays caused by events outside of its control, including Acts of God, weather, airline delays, or actions/omissions by customs or health officials.
  • Refund Policy: The Company has no structural obligation to refund transportation charges. Any discretionary refunds granted by the Company do not constitute an admission of liability.
  • No Warranties: The Company provides its services "as is" and makes no express or implied warranties regarding its logistics and virtual mailbox services.

8. Account Delinquency, Legal Fees, and Termination

  • Suspension of Service: The Company reserves the right to suspend or refuse service if an account is not in good standing or if invoices are past due.
  • Late Interest: Past-due balances will incur an additional service and handling charge of 1.5% per month.
  • Collection & Legal Costs: If an account is turned over to an attorney for debt collection, the Lessee agrees to pay all reasonable attorney's fees, legal disbursements, and collection costs incurred by the Company.
  • Termination: Either party may terminate this agreement at any time with written notice. The agreement becomes void thirty (30) days from the date of the notice. Upon termination, the Company reserves the option to either return remaining packages to the sender or forward them to the Lessee upon receipt of full payment.

📝 Legal Acknowledgment

By completing and submitting the service application, the Lessee certifies that they have read, understood, and explicitly agree to be bound by all the provisions, terms, and conditions of this Mailbox Service Agreement.

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